Income Tax Department - Income Tax Department Complaints - Refund for assessmet year 2007

Refund for assessmet year 2007
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Hi,

I have filed my Income tax return on 17-July-2007 with Acknowledgement No. 0000001650 for my PAN No. AEGPT8079Q.
I am suppose to get refund of Rs. 3919. The return was filed at
Income Tax office Chennai - ITR/salary ward IV (4) room 523(E) 5th floor—G. Mohan Doss phone (28338044)

When I had three personal visit to the dept. and they answered that the case has been forwarded to
Income Tax office Chennai-ITR/ Business ward VI(3) Room 206 2nd floor, Mrs. Lalitha Phone 28338263.
When I had met personally Mrs. Lalitha she told that my PAN Card has not been released/transferred from Jaipur (Rajasthan), where I filed my previous return and got my PAN card initially from Jaipur, thus Case pending with ITD-RJN-Ward-106-2 for PAN Card Release for migration.

I contacted IT office Jaipur thrice (Rohit Asudani, ward 6-2, third floor, Ph.2385301 Extn. 562), they said they will do the needful, but I didn’t see any action as I enquired again the Chennai IT office, and was told the status is still the same.

This situation is with the same status from last 8 months, wondering about the IT dept. that it is so lethargic/lazy to process the small issues.

Any help will be much appreciated.

Thanks
Krishna