HI ,
MY NAME IS VISHAL AND MY AIRTEL LAN LINE NUMBER IS 011-42384296 , IM AM YOUR BROADBAND CUSTOMER FOR THE PAST 3 TO 4 YEARS , I RECENTLY PLANNED TO GET IP TV FIXED AT THE SAME NUMBER SO I CALLED THE CUSTOMER CARE AND THEY SEND AN EXECUTIVE NAME MR. RAJ KUMAR MOBILE NO. ********71. BUT YOUR SERVICE FOR IP TV IS WORST AT THE START ( NEVER INSTALLED IPTV SINCE 10 DAYS) THE PERSON NEVER RESPONDED BACK TILL NOW I HAVE PAID 1750 RS AS INSTALLATION FEES , BUT NOW WHEN I AM CALLING THIS BLOODY PERSON HE IS NOT ANSWERING THE CALL AND THE CUSTOMER CARE SERVICE PERSON SAYS WE DON'T HAVE AN ANSWER FOR THE DELAY ... STOP HARASSING PEOPLE AND I AM FILING A CONSUMER COMPLAINT IN CONSUMER COURT REGARDING THIS .
WAIT AND WATCH .
VISHAL
********5
Dear VISHAL ,
This is to inform you that your concern listed 21 Dec. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Ranga
Airtel Customer Service Team
An email communication has been sent to Airtel Delhi on December 21, 2010, 7:10 pm
Dear VISHAL
I would like to inform you that your concern listed 21 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team