BSNL Limited - im not getting the speed as specified by bsnl 625 plan
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Complaint by: syed ismail on May 5, 2010, 7:42 pm in Internet Related

i have taken a new bsnl broadband connection on 24-04-2010
bearing my user id \"mohdwaheed12_scdrid\" and phone no is 04024477861

i have taken a plan of 625 (new plan) in that plan speed is 256 kbps
means i should get 50-60 kbps as downloading speed
but im getting 10-20 kbps downloading speed i have registered a complain on 26 or 27 april to bsnl broadband customer care but till now my issue has not been resolved on 1 st of april again i have made a call but they told technician will come on monday
they have given me complain no 11********8

bsnl customer care no : 1800 424 1600
thanks

Complainant's Goal: i want speed must be increased
Complainant's Target: BSNL Limited
Complaint Location: India › Andhra Pradesh › Hyderabad
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Recent Comments
5.
Fri, 11 Mar 2011  Arijit Bhattacharya

I support this complaint.Bloody damn slow conneection

4.
Sat, 29 Jan 2011  Anand Krishnan

I support this complaint.Same problem for me.BSNL has specified that it is 256kbps plan.But speed is just around 20-30kbps.I need proper answer for this?actually what is the moto of BSNL ?

3.
Wed, 05 Jan 2011  mehfooz

yes i am also getting the same problem.it is worst plan almost no speed in it.

2.
Mon, 24 May 2010  Win

A 256 kbps plan means an approximate download speed of 32 kbps. It can go anywhere from 24 kbps to 40 kbps, and in exceptional cases, drop below 24 kbps.

1.
Wed, 05 May 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to BSNL Limited on May 5, 2010, 7:42 pm