Sub- In the matter of not providing g the helpful information to the customer and bring to help the customer with help information As the policy was in free look period the policy
Officer did not provide me truly information instead gave wrong information and did not
Help me

COMPLAINT-;

My self Mr. Sarfaraj Hamid Khan of policy holder of SBI Smart pe rformer from SBI
Dombivli West branch
The officer promise me to gave me the policy within 15 days but they failed me and gave
Me after 1 ½ month than I thought that if he failed to give me policy than how he will provide me the settlement of amount and they don’t provide me information on time the
Officer gave me his mobile no. but when had called to the no. it was wrong no.
That why I had decided to return the policy and after 13 days I had return the documents to the officer but they did not look at the matter and afterward I had got the letter from SBI that your policy are out of the free look period that’s why you are not be able to return the policy than I had asked to the officer for the letter and all of correspondences but they are fails to provide me

Plz I had requested to the SBI LIFE OF regional head office but they how fails to provide me that

So I Request you to cancel the policy