Due to mismanagement, misbehavior and negligence of railway & railway staff I lost my bag and luggage in Bakhtiyarpur railway station dated 14.02.2013 My ticket no. was 00096115 in capital express in sleeper coach S 4 - 26mb, 27ub, 29mb, 30ub. I am coming from Gaya station. Due to passenger train gaya to patna cancel/late, at last I catch 8.05pm in gaya station jan shatabdi train but this train arrived patna station 10.32 pm. From patna station I catch capital express. I could not catch my s 4 sleeper boggy, I catch general boggy with my family.
In bakhtiyarpur in want to catch my s 4 boggy. My mother renu pal/paul 65 years old. Some passenger of general boggy help us. They taken my younger son about four years old and my bag and luggage in ac boggy and told us we reach our s4 boggy through inter link connection. My mother and my elder son about 9 years old and my wife about 32 years old mis the train. My younger son about 4 years lonely in ac coach without us. The train was running, any way i catch the ac boggy and taken my younger son and jump but I could not taken my bag and luggage. I complaint to railway staff who are present there. They said next station's phone number not available in their. They said now coming patna bhagalpur banka inter city ex. Through this train we meet capital ex. In next station and we collect our bag and luggage. We take this train but not meet capital ex. Next station. We reach bhagalpur station 4.30am. In bhagalpur station i complaint to station master said this is wrong root, and he also said bakhtiyarpur station master/staffs are laiyer. If Bakhtiyarpur station master/staffs wants they solve your problem, and you don't lost you bag and luggage. At last I said my brother in law by phone about this matter he and his two friend reached the katihar station 6.30am. When capital ex. Reached in katihar station he and his friends searched all ac boggy and other boggy but our bag and luggage was not there. About rs. 50,0000 (fifty thousand) things are lost.
From
Ajoy kumar Paul, c/o Renu Paul, Bhatta durga bari road, Purnea, Bihar-854301, mobile no. ********51, ********21