My full name is Yumlembam Sanathoi . I applied for Airtel internet connectin on 10th May 2010. Even after so many complaints I still have neither got the conection nor the refund of the deposit amount. My application form no is TBLR 0119875 . I paid 500 rupees through cheque no 342259 (citibank) dated 10/05/2010. And Rs. 100 in cash to airtel representative Mallikarjun whose airtel FSO code is DS 1119012 ph.no. is +********3004.
Dear Yumlembam ,
This is to inform you that your concern listed 26 Oct 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Kumar
Airtel Customer Service Team
An email communication has been sent to Bharti Airtel Limited on October 25, 2010, 8:03 pm
Dear Yumlembam ,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards,
Rakesh Ranga
Airtel Customer Service Team