Vodafone Delhi - I am not satisfied with your service.
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Complaint by: Lakshmi kant on August 9, 2013, 12:15 pm in Mobile Service Providers

Hi,
Sir/Ma'm

my name is Lakshmi kant and vodafone prepaid No. ********88. matter is that i wanted to convert my no from prepaid to postpaid i called to customer care and one of executive said me that your n. will be port in 24-72 hours from prepaid to postpaid and given a reference no. also. after that i got a call on 03/08/2013 from sales representative named Mr. Anant said me i have to collect your document from your address, there i did wait 2 hour there after that he called me and said i can not come today, i will come tomorrow for same. And the representive named Mr. Anant called me on 04/08/2013 at 12pm , and then i filled the CAF and submitted all the required documents after that he said your No. will be activated within 24-72 hours. He also did not provide me any type of receipt, only provided new sim packed. So till date 09/08/2013 my vodafone no. is not activated. i have also written a mail to vodafone delhi customer care they have replied me that i apolize for which you misleaded/misguided, please submit your document once more at our vodafone store.
I am very much disappointed with physically, mentally and financially behaviour and working of VODAFONE and all supporting staff of Vodafone. So, kindly provide me proper solution for it.
So, kindly help me in this matter
I hope you will help me.

Thanks & regards
Lakshmi kant
Alt no. ********42

Complainant's Goal: i want my connection soon activated till 10/08/2013.
Complainant's Target: Vodafone Delhi
Complaint Location: IndiaDelhiSouth Delhi
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Recent Comments
5.
Thu, 29 Aug 2013 - Business Reply from - Vodafone India (Vodafone Delhi)

Hello Lakshmi Kant,

We called on both your numbers but there was no response. Please share the twenty digit number on your SIM card so that we can assist further.

Regards,
Vodafone Customer Care, Delhi & NCR

4.
Wed, 28 Aug 2013 - Business Reply from - Vodafone India (Vodafone Delhi)

Hello Lakshmi Kant,

Please let us know a suitable time between 9AM and 6PM to contact you as your number was switched off when we called.

Regards,
Vodafone Customer Care.

3.
Sat, 24 Aug 2013 - Business Reply from - Vodafone India (Vodafone Delhi)

Hello Lakshmi Kant,

Thanks for your time on the call. As informed, we will confirm the details post 6:30pm.

Regards,
Vodafone Customer Care, Delhi & NCR

2.
Fri, 23 Aug 2013 - Business Reply from - Vodafone India (Vodafone Delhi)

Hello Lakshmi Kant,

Please let us know a convenient time between 9AM and 6PM to contact you as we weren't able to reach you on your number.

Regards,
Vodafone Customer Care.

1.
Thu, 22 Aug 2013 - Business Reply from - Vodafone India (Vodafone Delhi)

Hello Lakshmi Kant,

We'll get back to you tomorrow with further assistance.

Regards,
Vodafone Customer Care, Delhi & NCR