It seems Big Bazar in Hebbal (Bangalore) has a habbit of fooling customers who are not suspicious and cautious while purchasing. I guess it is completely outrageous to expect customers to check everything at the counter when they are making a monthly purchase worth 3 to 4 thousand. The volume of things and the rush around really does not make that suitable and moreover that should not ever be expected.

They convenientlt forget adding the free products and do billing errors on the higher side. It definitely indicates that it is intentional.

It happened to me for the 5 th time today at the same outlet. It has happened once before at the Food Bazar at Esteem Mall. So far the transactions with Big Bazar at Old Madras Road has been satisfactory.

I have once called them as well and they very conveniently say please come and we will adjust it right away. They very well know that people who come there are mostly at least 5 to 10 kms away and coming they come something like once or twice in a month. The point is that it really does not make sense for me to spend 100+ bucks of fuel to recover lost many which is almost the same. Moreover it is not a big amount but since it happens everytime, this is what indeed points that these guys do it intentionally. Furthermore, once I have been there after 15-20 days and showed the bill and pointed out the errors that happened earlier, They kind of gave a very casual treatment as if it was my mistake and its too late now and I should better forger it.

Today again they did an error in billing colse to some 65 Rs. and have not included freebies close to another 36 rs.

Cheating has become an habbit here.

Dear Mohit,

We apologize for any mis-communication at our store, and would like to assure you we are following up on this matter with the concerned store. If you could share your contact details at priya@futuregroup.in, also mentioning the ticket number 133, we will shortly contact you with an update.

Regards,
Priya
Future Group Care