And i also want to given you some suggestion to you for your customer.
For Example:-

If customer wants to go Baroda to Pune on that time ticket is not available he/she getting a ticket in waiting and his/her waiting in 25. and some passenger go surat by that train and his/her ticket is confirmed after living his/her seat its free but on that time TC will take some money from other whose waiting no is 125 and he/she get seat but who don't get seat which waiting no is 25. It's fact of Indian railway i see and feel it also. Indian Railway TC is corrupted. And its also done with Tatkal waiting passenger also. if he/she don't get seat after when seat is empty than what is the meaning of tatkal and why public give a more money for tatkal. If customer get tatkal ticket in waiting of 13 than after some station when seat is also available on that time TC get money from other regular waiting person and he provide seat to them than what is the meaning of tatkal?


If possible then do something for customer who use Indian Railway regularly. If you do that than you get more passenger than now that's my challenge.