Dear Sir,
After great persuations with Your vikaspuri brach of Airtel. I got the cables laid in my complex. I booked my broadband to your executive Mr Kanti from vikaspuri.
At the time of booking he appreciated my efforts and promised ma parralal line in other roomwithout any extra charges as my wife is handicap and a beautiful gift. Finally after three and ahalf months I got the broad band and a telephone No-01145683611.I did not get the parralel line and gift as a token of my help in getting the cables laid in the complex.After reminders and so many telephones I could not get anything instead an insult by one Mr N.SIDHU OR SANDHU.
I could not pocket that insult and finally decided to get this connection of broadband and telephone diconnected.I made my complaints vide your No-137288853-33357878 andfinally I have been given a refer no-1088361 dated 7-6-2010..Will you please refund me the balance of my money I have paid in advance if possible as Ithink Iwill get nothing but insult. Please fulfil your promises if you can or otherwise dont promise,
thanks
your truly.
P.N.SHARMA
********11
01128549611
Dear Customer,
I would like to inform you that your concern listed on 7 June 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in.
Regards,
Shashikant
Airtel Customer Service Team
(Airtel Delhi - I am not satisfied with your FALSE PROMISE)
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay Chugh
Airtel Customer Service Team
Dear Customer,
Thank you for contacting Airtel.
You have expressed concern regarding your Airtel landline number 011-28549611.
We regret for delay in replying your Email due to technical constraints.
We sincerely apologize for the incomplete information given in our previous email.
We request you to dial 011-44444121 (Toll Free from respective landline) for queries regarding your Airtel landline number and you will be charged as per your bill plan outgoing call rate from other mobile and landline.
You may also contact our landline Customer Care by sending a mail to care.ncr@airtel.in for queries regarding your Airtel landline number.
We require your understanding and co-operation in this regard.
For further assistance, mail us at 121@airtelindia.com.
We thank you and value your association with Airtel.
Warm Regards
Gokul Radhakrishnan
Customer Care
Bharti Airtel Limited
An email communication has been sent to Airtel Delhi on June 15, 2010, 10:30 am
Dear Customer,
I would like to inform you that your concern listed on 7 June 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in.
Regards,
Nasir Ahmed
Airtel Customer Service Team