I am not satisfied with your costomer care helpline-Airtel Delhi- iComplaints.in

Airtel Delhi - I am not satisfied with your costomer care helpline

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Complaint by: HARSH KUMAR on November 18, 2010, 9:16 pm in Telecommunications

Hi

Dear sir/madam

My name is harish kumar and my contact no-********97.I had wrote a mail on-17th nov2010 regarding my bal.deduction prob.I got a sms to your side on 17th nov 2010 at 11:34 pm that u had given me a 50 Rs. credit bal. to my no.I thought u r solved my prob but i was wrong aftr some time around at 12:04 pm on 18th nov 2010.I got a new sms to your side and again i am faced a bal.deduction prob
This time i had lost complete 50 Rs to my A/C.I had made a call to your customer care helpline no any MR ARVINDO was there and he told me that i had used a internet service and i am activate any stupid plan by internet that's why i am lost 50 Rs but i was told him that i am not used your any internet service and i am not activate any stupid plan really i dont know what are u want i mean i am totally disapponit to your customer service it can be possible that without touch i am using my phone.I will take a new no of other company.but really your customer service is tottly big 0

REGARD
HARISH KUMAR

Complainant's Goal: i want complete solution to my bal.deduction prob

Complainant's Target: Airtel Delhi

Complaint Location: India › DELHI

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Recent Comments

3.

Tue, 23 Nov 2010 airtel_presence

Dear HARISH KUMAR ,

I would like to inform you that your concern listed 18 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

2.

Fri, 19 Nov 2010 - Business Reply from - airtel_presence (Airtel Delhi)

Dear HARISH ,

This is to inform you that your concern listed 18 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

1.

Thu, 18 Nov 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Delhi on November 18, 2010, 9:16 pm

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