IFB Industries - I am not satisfied with the PRoduct IFB

We brought a IFB washing maching last year july (2008).After bringing the machine it is not woking properly.My parents has given complaint to local IFB technician so many times. He used to come and rectify the problem.After rectifying the problem it will work for 10-12 days and again it starts giving us the same problem.They have replaces the three parts in the wasing machine but no use some or the other it keep on get damaged.we have payied around 30,000 for washing machine.It hasn\'t worked properly atleast a month also.The service which they are providing is very bad.we complained on 8th of this month also they said they are going to resolve the issue within 24 hours but till now it hasn\'t been rectified.I have logged the complaint on 15th,16th also but no use,please help me regarding this.

we need new piece,The existing one is keep on giving us the problem.I feel the piece which they given to us is a defect piece.we are spending so much of our money to a external vendor to wash our clothes after buying the washing machine also.

Please help me in rectifying this problem

Thank
Vijay.G