Airtel Digital TV - I am not satisfied with AirTel DigitalTV selling by VRITI Infocom
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Complaint by: Vriti Infocom / Airtel Digital TV on June 30, 2010, 11:08 am in Satellite and Cable TV

I have also baught AitTel digital TV from Vriti Infocom Pvt. Ltd. B-70, Sector-63, NOIDA - 201307 (UP) Tel:0120-4666666, Fax: 0120-4666635 Email-contact@vriti.com Web: www.vriti.com on 9th June 2010 in Rs 1590.00 but it is not intalled yet. I mailed to Vriti and airtel but no response has recieved. I faxed to vriti but no reply by vriti and phone number of vriti is not responded. I realy cheated by Vriti and airtel

Complainant's Goal: Refund our booking amount
Complainant's Target: Airtel Digital TV
Complaint Location: India › Uttar Pradesh › Ghaziabad
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Recent Comments
5.
Tue, 10 Aug 2010 - Business Reply from - Airtel Presence (Airtel Digital TV)

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.


Regards,
Ricky
Airtel Customer Service Team

4.
Wed, 07 Jul 2010 - Business Reply from - Airtel Presence (Airtel Digital TV)

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Vinay Chugh
Airtel Customer Service Team

3.
Wed, 07 Jul 2010 - Business Reply from - Airtel Presence (Airtel Digital TV)

(Airtel Digital TV - I am not satisfied with AirTel DigitalTV selling by VRITI Infocom)

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team

2.
Mon, 05 Jul 2010  padmesh

I support this complaint.same has happened with me

1.
Wed, 30 Jun 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Digital TV on June 30, 2010, 11:08 am