IndiGo Airlines - Harassment by the indigo
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Complaint by: Parshv jain on December 7, 2017, 10:05 pm in Airlines

I had a booking on 30th November 2017 from Dubai to Delhi PNR No.VYH2FS. Due to some technical issues (which the ground staff informed that the aircraft met with a accident ) my flight was cancled. My visa had already expired and I have to pay over stay fine. I was suppose to travel from Delhi to Mumbai and Mumbai to Bangalore even those flight I had to mis. When I spoke to the ground staff they offered me a accomodation and confirmed that the fine for that day would be handled by them. As per the policy I was offered the accomodation but I had to pay for my dinner. And then next morning I also had to pay the full amount of over stay fine. Due to indigo airlines I had to face a huge financial loss including the domestic flight and the fine plus even I was been asked to pay for my dinner. I want the airlines to look in to the matter and give me a resolution. Or els I have no option to go legal.

Complainant's Goal: Reimbursed and apology
Complainant's Target: IndiGo Airlines
Complaint Location: IndiaMaharashtra

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Recent Comments
1.
4 days ago  Being Your Lawyer

Hi Parvsh,
The acts done by Indigo airlines were inappropriate and thus demands proper action. For any legal assistance and filing consumer complaint feel free to contact us.

Regards Shubham.
Being Your Lawyer.