Complaint by
Nagi on February 12, 2011, 5:37 pm in Online Shopping
I placed an with bagittoday.com vide Order No.999551676 dated 02 N0v 2010, My Order was sent to me after 3- months of time after so many complaints!
Though the order was delivered after 2-3 months delay my free gift was not
sent to me as proposed in the deal, apart from that my welcome gift was also not sent to me as promised in the deal!
I contacted the the Customer care where I was asked claim at gift redemption with the
Unique Number provided!I tried that also, but found that Unique Number was not working!
This is not first time for me to happen like this, The scheme is like this:
bagittoday.com advertise saying that free gift with order is so and so, but they don't send the gift at all! When the Customer contacts and asks for the same they say that an Unique Number is provided with Invoice with which the Gift has to be claimed, again when some tries with the code for claiming the Gift that does not work! Again the Customer tries to contact the Customer care but that wont be of any use further, only a complaint can be taken!
This is how they wait for a period of one month to be over from the Invoice date and when contacted again they SIMPLY say that the time period (30 days) is over for claiming the Gift!
One more Problem with bagittoday is when someone orders with credit card they delay in delivering the Item as much as can, and when ordered by Cash On Delivery the Item will be delivered in a weeks time!
Thats how they deal!
So People trying to shop with bagittoday be Cautious not to become a victim
Thank You!
Dear Sir,
We have come across your online complaint registered on icomplaints.in
As per tele conversation with you kindly send back the offer mailer so that we can locate your offer and provide the better information about the same.
We would like to inform you that we have forwarded your complaint to the concerned department for process your welcome gift and shall revert to you as soon as we get revert from them we shall get back to you.
We shall be happy to render any further assistance or clarification that you may require.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.
An email communication has been sent to Bag It Today on February 12, 2011, 5:37 pm
REGISTER
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Dear Sir,
We have come across your online complaint registered on icomplaints.in
We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-
• Consignment Number – 43597375290
• Booking id- SG-855081
• Transporters Name – Blue dart
• Tracking Id - 620725
• Dispatch Date –22nd February 2011
• Delivered to - Nagendra
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.