Complaint by
kamal on November 10, 2010, 11:47 am in Credit Cards
i purchased Reebok kit online via order no. 900008813 & 24 dated 31-10-2010 and do payment online dated 01-11-2010 through credit card. i am in waiting of my product, soon dated on 09-11-2010 i got a call from bag it today that we donot receive your payment, do punch your credit card again. i argued to customer care Representative i had already done my payment, but he said hurry up do your payment otherwise your odrer will be canceled i do the payment again.
But when i confirmed from my bank they said your 01-11-2010 payment was successful and they provide me approval no.,
When i inquired from bag it today they agree for my payment on 01-11-2010.
then why they punch my credit card again and do payment again provide me again the another order no. 880182653 & 54, it is huge harassment for me.
it represent the fraud by so big group i.e The India today group.
i really very upset to do deal with bag it today.
Even their customer care Representative not provide the full information and talk properly.
Dr. Kamal Saini
Solan-Himachal Pradesh
I have also been duped into the fraud and looted by BagItToday. I was shipped a sub-standard product with poor workmanship and manufactured by a local agency. The shoe looks very poorly designed and is not the one shown at the time of purchase. I request all consumers to avoid any purchase on this fraud website. In lure of discounts, they offer counterfeit/fake products.
Dear Sir,
We have come across your online complaint registered on icomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your refunds have already been processed and credited into your account, please find below the refund details:-
• Refund Date- 25th Feb 2011
• Booking id- 880182653
• Transaction id- 201102248865698
• Refund Amount- 2240.00
We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.
Dear Sir,
As per demanded all Items not received only one item received Item Code – R0856 received bagittoday.com Online shopping
As per order incomplete items dispatched Till Three Items are Pending as per Order Please
Order ID is: 1001965204
Items Details
Get a Reebok folding bag
worth Rs 1999 for Re 1/- only
Get a Reebok belt
worth Rs 1999 for Re 1/- only
Get a sun glass
Along with there was Three Items not been Dispatched order was placed on 21 Jan 2011 received details
Order no – 199313 dated – 25 – 01 – 2011
Invoices no – TRNPL/DLI/10-11/201407 DATED – 04/02-2011
Web no - 1001965204
Reference Detail giver for your necessary action
Requested to do needful
Regards
Sanjay bhandarkar
Sanjay_9423101030@rediffmail.com
Mobile No – 9423101030
Address
Plot No – 73, Popular Society,
In front of wadi naka no – 10,
Amravati Road, Wadi,
Nagpur – 440023
Tele No – 0712-2500439
I support this complaint.Me too faced same thing from BAGITTODAY group.And one more thing i order a watch on last week of december. I paid my amount through my credit card. BUt still now i didnt receive my product.
Dear kamal,
We have come across your online complaint registered on icomplaints.in
We would like to bring this to your kind notice that your Order has been re-punched in the system due to some technical error. We request you to allow us 2-3 weeks time to get your order processed.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.
Dear Sir,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
Kindly note down your membership no. ITBC10520727 for future reference.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
An email communication has been sent to Bag It Today on November 10, 2010, 11:47 am
REGISTER
2211 Views 
I have ordered T -Shirt on 19-APR-1 and has been informed that, I will receive the consignment within 10 to 15 days. I have inquired about the consignment thrice, but have received three different communication that I will receive my product within 4 to 5 working days,
Its more than 30 days now and I still haven’t receive my courier.
Order no : TRNPL/DLI/2011-2012/35718
Order Id 1005079055
PLEASE DO THE NEEDFUL