Indian Railways - Faulty Railway Reservation System
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Complaint by: kanchan on November 30, 2009, 5:50 pm in Airlines

Sir, I traveled from Dehradun to Kathgodam and vise versa respectively on 25 and 29Nov. 2009 in train no. 4120 in AC 2 coaches.

I was acompanied by my wife and 07years old son.

Railways alloted us 02 seats in the Lower & upper berth and 01seat in the side berth on each occasion.

It was very stunning for me from the point of view of attending & taking care of my family and luggages.

It was quite possible for the railways to allot us all 03berths in the main upper/ lower berths not 01 berth in the side row.

The question arised that was it intentional one to facilitate railway staff i.e. TTE etc. to bargain with the passengers ?

So, please look into the matter so that other passenger families not suffer like us.

Complainant's Goal: Improvement in the system.
Complainant's Target: Indian Railways
Complaint Location: IndiaUttarakhandDehradun
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Sat, 19 Dec 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on December 19, 2009, 12:08 pm