BSNL Limited - EVDO devive getting only 1x signals
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Complaint by: girishkulkarni on November 10, 2009, 8:47 pm in Internet Related

Sir,

My name is Girish Kulkarni. I am staying in Bangalore, Karnataka.

I taken a EVDO wireless internet connection from BSNL Bangalore. BSNL clime for EVDO connection for me .I am not getting EVDO signals all the time. Why should I pay for EVDO connection?

Before taking a connection. I checked in BSNL Website regarding EVDO signal strength in Banashankri, Bangalore. I found there is no problem on signal strength.

There is no proper customer care telephone number available in Bangalore location. If I called officer they are giving another telephone number for contact. In BSNL office reconfigured my device for 15 times, then also I am getting same problem. I am very surprised about BSNL customer service how they are providing. And I am very surprised how they are telling India’s no 1 internet service provider.

I am very disappointed with BSNL Service.

“Details about EVDO Device *ZTE AC8700 800M, phone no 20146579, ESN no: 0B240CDA”
BSNL Consumer No:52113618

Disappointed customer
Girish Kulkarni
********31

Complainant's Goal: Finding solutions and awareness about how the BSNL gives service to customers
Complainant's Target: BSNL Limited
Complaint Location: India › Karnataka › Bangalore
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2.
Tue, 12 Jun 2012  Sheikh Asif

Sir,

My name is Sheikh Asif. I am staying in Bangalore, Karnataka.

I taken a EVDO wireless internet connection from BSNL Bangalore. BSNL clime for EVDO connection for me .I am not getting EVDO signals all the time. Why should I pay for EVDO connection?

Before taking a connection. I checked in BSNL Website regarding EVDO signal strength in Kumaraswamy layout, Bangalore. I found there is no problem on signal strength.

There is no proper customer care telephone number available in Bangalore location. If I called officer they are giving another telephone number for contact. In BSNL office reconfigured my device for 30times, then also I am getting same problem. I am very surprised about BSNL customer service how they are providing. And I am very surprised how they are telling India’s no 1 internet service provider.

I am very disappointed with BSNL Service.

“Details about EVDO Device *ZTE Wireless App, phone no ********57,”
BSNL Consumer No:52113618

Disappointed customer
Sheikh Asif
********51/0********03

1.
Tue, 10 Nov 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to BSNL Limited on November 10, 2009, 8:47 pm