RECHARGE COMPLAINT
RECHARGE RS.1750 DONE THROUGH ICICI BANK INTERNET SYSTEM-ON
LINE RECHARGE DTH--PIN SYSTEM ON 5TH JULY 2010
ICICIBANK A/C NO.003********1
IT IS SEEN THAT TOTAL AMOUNT RS.1750 WAS CREDITED TO OXIGEN SERVICES
AT GURGAON -DEHLI HOW ? NOT UNDERSTOOD SO FAR
MY DTH AIRTEL CUSTOMER ID 3000532660 NAME NARESH K SHAH
EVEN AFTER NO.COMPLAINTS/ NO.OF E MAILS THIS MATTER IS NOT RESOLVED
SO FAR
NO REPLY BY E MAIL/ BY SMS /ON MOBILE
EVERY TIME I HAVE TO CONTACT ON TOLL FREE NO.1********80
Dear NARESH K SHAH,
This is to inform that your concern listed on 13 Oct. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Dear NARESH K SHAH,
This is to inform you that your concern listed 9 Oct. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Hi! v r keen to assist u with ur queries .Pls feel free 2 write 2 us at airtelpresence@airtel.in
Dear NARESH K SHAH,
I would like to inform you that your concern listed 13 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team