Indian Railways - Dropped to the Wrong Destination
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Complaint by: Ankur on July 3, 2011, 12:00 pm in Indian Railways

I booked IInd class AC ticket in Kacheguda Express from Chennai Egmore to Kacheguda, but when I boarded the train it dropped me to Kakinada Port stating that the last destination is Kakinada, however it was clearly mentioned in the ticket that the source station is Chennai Egmore and the destination station is Kacheguda. And when I asked them to help me out of this situation their response was very cold and the railway attendants even asked for bribe telling me that you have boarded the wrong train. I was a total stranger at that place and had to suffer a lot to come back to Hyderabad. Kindly address this complaint as soon as possible. Below are the train details.

Train No : 7651
Train Name : Kacheguda Express
PNR No : 4536043071
Boarding Point : Chennai Egmore
Destination : Kacheguda (KCG)
Date of Journey : 05 Dec 10
Total Fare : 1082 + 20 + 10 + Booking Charges + Compensation

Complainant's Goal: Please provide clear information in the ticket itself about the route
Complainant's Target: Indian Railways
Complaint Location: IndiaAndhra PradeshHyderabad
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Sun, 03 Jul 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on July 3, 2011, 12:00 pm