BIG Bazaar - Double Payment for the Same Bill(Cash&Debit card)

Complaint by Rakesh kumar on May 16, 2011, 11:21 pm in Retail Stores

On 13th of May 2011 I visited the Rajkot Big Bazaar for shopping . After selecting Two shirts,Three pair of socks and a boxer. when i tried paying the the bill through SBI Debit card for an amount of Rs:1396/- , Representative of BIG Bazaar claimed that transaction couldn't be completed due to some problem. So, I paid my bill through cash and returned to my place in Rajasthan two days later. Surprisingly, in my online bank statement, they have billed me 1396/- against a claim from Big Bazaar through (POS 113309120465). When I spoke to the Bank customer care they asked me to log a complain against the merchant for unethical claim. I tried calling the Customer care on 18002002255, but failed to get response. i request you to look into this issue at the earliest and make the reversal of payment.

Thanks


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Complainant's Goal: I want myu money back
Complainant's Target: BIG Bazaar
Complaint Location: IndiaGujaratRajkot
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Mon, 16 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to BIG Bazaar on May 16, 2011, 11:21 pm

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