HARASSMENT IN SETTLING THE MOTOR CLAIM.

A Motor insurance policy was undertaken by me vied Pol.No.OG-09-1001-1801-00010888 against my Vehicle Maruti WaganR Reg. No.MP04CA4298.

The above vehicle was got accident while driven by me to save the Dog/witch and was dashed with Trees besides the Road at VIDISHA Gyaraspur Road near about 9 km from Vidiasha(M.P.) on 30th April 2009.The incident was reported to you vied complaint no.35164468,for total loss claim of Rs.2.50 lacs. along with all the relative papers to your Bhopal Office.

Your Bhopal Office had deputed 3 surveyor continuously within 15-20 days.No fruitful result to solve the case.However,Your last Surveyor Mr. Johari advised to our Representative that damage is not justified for Total loss and verbally advised that to get repaired,if any major fault appears in the Engine/AC after inspection the claim for total loss will be considered.On his assurance Our garage owner opened the Engine/Ac and showed Mr. Johari for further action as the Engine is totally damaged alongwith Ac.Now Mr. Johari advised that to get repaired by replacment of parts.

The action and attitude of Your Bhopal Office is appears to harass the customer and as I am being a senior citizen still On bed due sever accident on my right leg it is not possible to contact and run frequently,and the vehicle is new one below 3 years(2006 make),and more than 4 months has been elapsed by you to take concrete decisions, I have been compaled to take this action.

I hereby request you to settle my claim for Total Loss with Mental harassment compensation and other expenses total Rs.4.40 lacs.