Vodafone Delhi - deduction of balance
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Complaint by: mayank on June 24, 2011, 1:06 am in Telecommunications

R/S
I am just fred up with this Vodafone service in NCR region,on 20th June 2011,morning near 11 am i got a message regarding activation of caller tune,i was shocked,when i checked my balance immediately Rs. 30 was deducted from my Account,after that continuously 3-4 messages come one of was regarding caller tune "YOU And I" that is Vodafone song,and again i checked my balance Rs.15 deducted more from my balance(30+15=45)immediately i called to customer care..but they don't even know their work after trying hard i was able to talk to some Satish who lodge my complaint against Reference no 21********.n told me that i"l get it my refund in 72 hr.but after 3 days on 23 June i tried them to talk to them but they were saying we cant refund your money,asking the reason they told me for that talk to our Sr. manager but the worst thing is they put me hold on 1 hr.,45 min,sometimes 1more than 1 hr...but as a result i have to disconnect it..again making a call one CE said there is nothing like this complaint...i am now helpless somebody help me i am just Fred up with dis service.My cell no is ********75

Complainant's Goal: refund my balance
Complainant's Target: Vodafone Delhi
Complaint Location: IndiaDelhi
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Fri, 24 Jun 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodafone Delhi on June 24, 2011, 1:06 am