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Idea Cellular NCR - Deducting money from my prepaid account by activating unasked offers.

Complaint by Atul on August 14, 2010, 8:11 pm in Mobile Service Providers

For past 5-6 months Idea Cellular is deducting money from my prepaid account balance, for the services which are neither asked nor delivered.
In addition to this the money is deducted and the service is activated without any information, moreover the service is also not delivered so as to keep customer unaware that a service has been activated for him so that the cellular company furtively keep the thing going on months without being noticed.

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Complainant's Goal: I want my money back and avoid this to happen again
Complainant's Target: Idea Cellular NCR
Complaint Location: India › Haryana › Gurgaon
Complaint URL: http://www.icomplaints.in/deducting-money-from-my-prepaid-account-by-activating-04225.html

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2.
Thu, 09 Sep 2010  aniruddha

I support this complaint.I had same problem with idea mobile.I have 3 mobiles of idea one for my wife and one for my daughter. All these three had vas activated not one not two but four times in spite of repeated requests of keeping a standing instruction of not activating any vas services on these numbers. customer care deliberately puts me on hold as it is a charged call 50 paisa/3min and keeps on telling me that this service was activated by user only.
even if they deactivate the service they earn atleast 15 rs per number and more so by charging calls to the customer care.
IDEA mobile are cheaters and equivalent to a thief as it is plain robbery

1.
Sat, 14 Aug 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular NCR on August 14, 2010, 8:11 pm

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