Damage to laptop due to faulty power supply in Railway AC 2 Tier Travel-Indian Railways- iComplaints.in

Indian Railways - "Damage to laptop due to faulty power supply in Railway AC 2 Tier Travel"

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Complaint by: AmitBatra on March 4, 2010, 10:50 pm in Public Transportation and Taxi

Damage to laptop due to faulty power supply in AC 2 Tier Travel

Dear Sir

I recently travelled from Mumbai CST to Jalna on 19 Feb 09 by Devagiri Express ( Train No 7057) by AC II Tier.
I plugged in my Sony VIAO laptop for charging at the 110 V AC point provided near my seat. Within minutes my charger stopped functioning. I had some important data that I was due to present in Jalna, which I could not achieve as my laptop was not functional due to low battery. This lead me to be in a very embarrassing position.

Upon reaching Jalna I got the charger examined and it was confirmed that it was damaged due to faulty power supply. I have now had to replace my charger in Mumbai, something that has costed me Rs 5200.

Though the loss I have incurred due to damage to my charger is much more than monetary, I request you to reimburse the cost I have incurred in replacing my charger (Rs 5200). I would also request you to regularly check the power supply provided in trains to avoid these kind of instances again.

Regards
Lt Cdr Amit Batra

Complainant's Goal: Reimbursement of cost of damage

Complainant's Target: Indian Railways

Complaint Location: India › Maharashtra › Mumbai

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Recent Comments

3.

Fri, 16 Jul 2010 Manoj

I recently travelled by Devagiri Express from Mumbai to Hyderabad in 2nd Ac.

I was using my Sony Vaio Laptop,with the charger plugged in.
The charger initially was charging the battery,but after some time it stopped,and when I reached my home,I found that the charger has to be replaced,and I ahd to spend 5k for the same...

2.

Sat, 01 May 2010 Gagandeep singh

I met with similar incident where my sony laptop charger got damaged while i tried to use it in Karnatka express(AC-2 Tier).
Will Railway reimburse the same

1.

Thu, 04 Mar 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on March 4, 2010, 10:50 pm

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