Manthan Digital is providing proper service in Cable TV Operation - Channels not coming in Manthan cable tv
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Complaint by: Anuradha Bose on March 2, 2018, 6:35 pm in Satellite and Cable TV

I am a subscriber of cable TV services of Manthan Broadband Pvt Ltd. I have subscribed to the Elite package with monthly subscription fee of Rs 390/- .
My cable operator is Tirupati Cables ( 86B, Monohar Pukur Second Lane, Kolkata - 700029, Tel- 033-24769503, ********18, ********13, ********77, ********52, Proprietor : Kanai Mondal ).

My Viewing card number is ******** .
My Digital box number is 0x3E138B6D .

For the last one month, the following two channels are not being shown in my TV:

1) Warner Brothers : channel number - 712 , ServiceID= 246, VideoPID= 3276, AudioPID = 3277

2) Zee ETC Bollywood: channel number = 343 , ServiceID= 0124, VideoPID= 1256, AudioPID = 1257 .

For both the above mentioned channels, the screen on TV is displaying :
Channel Encrypted, Error Code = TUN220

Details of complainant:
Name : Anuradha Bose
Address : 1/F, Monohar Pukur Second Lane, First floor, Kolkata - 700029
Tel - ********91

Complainant's Goal: Restore beaming of channel Warner Brothers and Zee ETC Bollywood
Complaint Location: IndiaWest Bengal
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