I am a subscriber of cable TV services of Manthan Broadband Pvt Ltd. I have subscribed to the Elite package with monthly subscription fee of Rs 390/- .
My cable operator is Tirupati Cables ( 86B, Monohar Pukur Second Lane, Kolkata - 700029, Tel- 033-24769503, ********18, ********13, ********77, ********52, Proprietor : Kanai Mondal ).
My Viewing card number is ******** .
My Digital box number is 0x3E138B6D .
For the last one month, the following two channels are not being shown in my TV:
1) Warner Brothers : channel number - 712 , ServiceID= 246, VideoPID= 3276, AudioPID = 3277
2) Zee ETC Bollywood: channel number = 343 , ServiceID= 0124, VideoPID= 1256, AudioPID = 1257 .
For both the above mentioned channels, the screen on TV is displaying :
Channel Encrypted, Error Code = TUN220
Details of complainant:
Name : Anuradha Bose
Address : 1/F, Monohar Pukur Second Lane, First floor, Kolkata - 700029
Tel - ********91