BIG Bazaar - Big Bazaar at vizag completely failed to satisfy a customer
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Complaint by: krishnamurthy on October 27, 2011, 11:42 pm in Education and Schools

I have purchased a magnetic pencil box worth rs.249 from Big Bazar vizag outlet, and it was a damaged piece. when I went and asked for replacement the staff at big bazaar refused the same. what can i do with damaged piece.

Pl revert back and other wise I approach the consumer court with in the jurisdiction

Complainant's Goal: Replacement of the product and in future it should not happen like this
Complainant's Target: BIG Bazaar
Complaint Location: India › Bihar › Patna
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Recent Comments
7.
Fri, 11 Nov 2011 - Business Reply from - Future Group Care (BIG Bazaar)

Dear customer,

Just a reminder that we haven't got a response from your end.

Regards,
Priya
Future Group Care

6.
Mon, 31 Oct 2011 - Business Reply from - Future Group Care (BIG Bazaar)

Dear customer,

Hi, I am Priya form the Future Group Care team. I apologize on behalf of Big Bazaar for the behavior of the staff. Request you to write to priya@futuregroup.in with the invoice number, your contact details and reference id 829 and we will investigate. Rest assured your complaint will be solved.

Regards,
Priya
Future Group Care

5.
Fri, 28 Oct 2011   Message By Complainant J V V Krishnamurthy

Middle classed customer has to loose because there are several damaged products not only statinory items but many things are being kept in the shop mingled with good ones. It has become like a lottery the fortunate will only get a good one. when i suggested the floor supervisors to have thorogh chek on daly basis to remove the damaged things from the respective desks, then did not bother about my suggestion.

4.
Thu, 27 Oct 2011   Message By Complainant J V V Krishnamurthy

Middle classed customer has to loose because there are several damaged products not only statinory items but many things are being kept in the shop mingled with good ones. It has become like a lottery the fortunate will only get a good one. when i suggested the floor supervisors to have thorogh chek on daly basis to remove the damaged things from the respective desks, then did not bother about my suggestion.

3.
Thu, 27 Oct 2011   Message By Complainant J V V Krishnamurthy

This is not fair on the part of Big Bazaar

2.
Thu, 27 Oct 2011   Message By Complainant J V V Krishnamurthy

It was absurd on the part of Big bazaar

1.
Thu, 27 Oct 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to BIG Bazaar on October 27, 2011, 11:42 pm