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Bag It Today - BAGITTODAY LUXURY HOLIDAY STAY INDIA TODAY BOOK CLUB FAILED

Complaint by snnandan on March 17, 2011, 11:05 am in Online Shopping

I have purchased LUXURY HOLIDAY STAY by paying Rs7498/-. I have submitted the form on 15Dec2010 with 3 destination choices with 3 dates as per the terms and extra Rs750 as DD for processing (booking the hotel). They have not processed yet as on 16Mar2011. The 3 dates given as choice has already gone and they didn’t book the holiday stay for me.
I have contacted to their tel.nos. 01204112424, 01206182100, 080-40554870, 080-40554850, 9611058097 and complaint. There was no use, only waste of call charges for me. If we are calling one tel. no., after hearing every thing they ask us to call other no. or other email ID’s. Each time we will have to repeat in full. Only 1 time they gave a complain no. 742962. I have sent many emails also.
My IndiaToday(Bagittoday) order no. 0GA100018217 (WEB no. 99853718, Invoice no. ORA100019048). They are having too many names like Living Media India Limited, India Today Book Club, BagItToday, Premier Sales Promotion Pvt.Ltd., BigCity Promotion.
I have sent many mails to response@indiatodaybookclub.com , response@bagittoday.com , customercare@bagittoday.com , anusha@bigcity.in , feedback@bigcity.in but there was no response (reply) email. Lot of time got wasted.

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Complainant's Goal: I want them to book holiday stay in hotel or resort choose from the order list
Complainant's Target: Bag It Today
Complaint Location: India › Tamil Nadu › Chennai
Complaint URL: http://www.icomplaints.in/bagittoday-luxury-holiday-stay-india-today-book-club-07811.html

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Recent Comments
   

3.
Wed, 04 May 2011  taher

hi give me a best idea

2.
Fri, 25 Mar 2011 - Business Reply from - bag it today (Bag It Today)

Dear Sir,

We have come across your online complaint registered on icomplaints.in

We apologies for inconvenience cause to you.

We would like to inform you that we have forwarded your complaint to the concerned department and shall revert to you as soon as we get revert from them we shall get back to you.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Shivnath Sharma
Team, Bagit Today.

1.
Thu, 17 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Bagittoday.com on March 17, 2011, 11:05 am

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