Indian Railways - Bad service my Indian Railway
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Complaint by: Vibhuti on May 29, 2011, 12:52 pm in Indian Railways

Dear Sir,

On 27th May i was traveling in Bhagalpur LTT express from Jamalpur towards Mumbai. Following are the ticket information.
PNR Number:********77
Date Of Travel: 27-May-2011

On 27 my good lost worth Rs. 70,000 including my mobile.

Following are the goods present in bag.
HTC Desire HD, Micromax X120,
1 Gold Ring, 2 Silver Cup, Sony Digicam,watch

Also, I lost my ICICI Bank debit Card, PAN CARD, Sikkim manipal Identity Card, Vasai Vikas Debit Card, Driving License etc

Following are the Card Info
ICICI Card No: 4216 2764 2900 5943
PAN Card No: CAEPS2869D

This incident happened between mirzapur and satna station around 11:30 PM. Two RPF was present in couch, i inform them about the incident but i, both of them are sleeping. One of them said i am traveling not in duty i can't help you. he was in dress with stick in his hand and second one is with riffle.. he said it's ur responsibilities. Yup i agree it's our responsibilities but what the hell they are doing. At the time of incident all train light was off from main switch. A person come and take ladies purse from my hand i was not slept at that time. Train light was off so i was not able to recognized him. he was in white Shirt.

I Run immediately and inform the RPF but he was sleeping in Duty which cause this incident, 2-3 same incident happened in same couch. One person was standing near door at night, i told RPF to check his luggage because he was standing near door and looking outside. RPF said it's not my duty.

INDIAN Rail Way is fully responsible for the same.

May i request you please take a strict action on them and try to compensate my losses...

Please do needful,

Thanks and Regards,
Vibhuti Singh

Complainant's Goal: Please provide the active RPF in train
Complainant's Target: Indian Railways
Complaint Location: IndiaUttar PradeshMirzapur
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Sun, 29 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on May 29, 2011, 12:52 pm