Respected sir,
My Airtel Landline no 0124 4272671 a/c no 12030901 has dsl
broad band connection and airtel has raised abill of 4127 for cycle
23/05/09 to 22/06/09 and DSL charges of Rs.3949 out of which 1 gb data
down load is free.
On complaining they have informed that because of modem is kept on the
DSL is charged wheras the computer is off how can such huge data can be
download .I have complained to the nodal officer but expect no positive
response .If your kind self kindly intervene and find out actually its
apilfirage or inflated bill because after this they will send the bill to
the goons who thereafter give extortion threats to which once me and my
family members have witnessed and I have arecord of the same by the same
organisation.
Kindly Help
Sandeep Mukerjee
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
An email communication has been sent to Airtel Delhi on July 17, 2009, 6:31 pm
My Mob No is ********29. Unknowly some type facilities has been activited for which your company subscribe Rs 20/pm. Now You are requested to stop such type facilities soonly.