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Airtel Delhi - Airtel is continuously deducting money unnecessarily from my mobile phone

Complaint by P.P. Gupta on July 4, 2011, 12:52 pm in Mobile and Cell Phones

Sir,

Since last two/three months from mobile phone (9831631506) Airtel has been deducting 30 paise continuously daily without any reason and showing a message "your last call/sms charges". I called Airtel Customer Care several times and they informed that I am using Internet / GRPS etc. which is totally false. I do not know how to use Internet/GRPS and please note that I do not have this type of facility in my mobile. That means Airtel is just stealing money from me and from crores of customers and making money. This is totally illegal.

Please do something to stop deducting money unnecessarily from my mobile.

= P.P. Gupta
Kolkata (9831631506)

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Complainant's Goal: I want stop unnecessary deduction from my mobile and my money back
Complainant's Target: Airtel Delhi
Complaint Location: India › West Bengal › Kolkata
Complaint URL: http://www.icomplaints.in/airtel-is-continuously-deducting-money-unnecessarily-from-my-09042.html

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3.
Wed, 06 Jul 2011 - Business Reply from - Airtel_presence (Airtel Delhi)

Dear P.P. Gupta,

We would like to inform you that your concern listed 4 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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2.
Mon, 04 Jul 2011 - Business Reply from - Airtel_presence (Airtel Delhi)

Dear Customer,

This is to inform you that your concern listed on 04 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
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1.
Mon, 04 Jul 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Bharti Airtel Ltd. on July 4, 2011, 12:52 pm

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