Hi
I recharged my Mobile No. ********54 with two recharge coupens on 7th Feb2011 as per below details.
-->First Coupen Serial.No.1111011002359181 for Rs 10 (one day validity) for which Rs.9 is showing by checking on *123*5#.
-->Second Coupen Serial No.1111011007230154 for Rs. 15(Zero validity)
　
I tried to call customer care 121 and 198 from my Mobile No. ********54 for which i am getting a message error''check operater services'' .
Now i have complained through calling Airtel hotline No. 51111 (from Airtel Store Sec 7 Rohini)for which i recived various complaint No. as below:
Complaint No. One:CMPRO30207819745
Complaint No. Two:COGCL30207825192
Complaint No. Three:COVWC20207849005
I am not able to understand which complaint has been resolved and which is still Pending as complaint details are at your systems which are not working today as per your customer care deptt.point of view.
In brief
:I need to utilize my coupen No.1111011002359181(Rs 10) which has validity of One day and for which i got a responce from Airtel Hotline No.51111 that Airtel's systems are not working today so i will not be able to utilize this balance today .In such a condition this balance will definitey lapse.
Why should i suffer if systems of Airtel is not working today.In such a case kindly adjust this balance to my main A/c.
Kindly Resolve above two issues ASAP.
I am not able to call from my Airtel cell No. ********54 even after recharging with Two coupens today(7th Feb,2011)and getting following message by dialling 0123*5#
'' Dedicated account 5 remains 9.00 INR and will expire on FEB 07 2011 -Busy & can?t take calls? Use airtel call manager''
Please resolve ASAP as this coupen is valid for today only and the balance will lapse because of undue delay from your side.
Regards
Vineet Bhatia
********54
Reply Reply to all Forward
I support this complaint.go man go. . Airtel will not allow you to go out that is why you are facing troubles.These problems persist if you continue to remain with Airtel.Better leave Airtel and forget the recharges done by you.
I support this complaint.The outgoing of My Airtel No.********54 was stopped when i sent a request mail for MNP issue on23 January 2011.
The outgoing of my No. ********54 is still stopped while incoming is working.I am not able to use the coupen amount which is valid for today itself.I am complaining the outgoing issue since 2:20 a.m of the morning and still resolution is pending .I have alread ysend in the scanned copy of my Driving licence and photograph as ID proof.
Now i am stunned to know that the No.********54 which i am using for the last 2 years is not registered on my name and address.How is this possible ? i still rememember that i myself had deposited the ID documents at your Rohini sector 7 store 2 years back and always talked with customer care by mentioning my present identity.
I support this complaint.
Hi
I am not able to call from my Mobile No. ********54 because of only Incoming and No outgoing at the moment.
i am not able to dial
121 or 198 from my cell no. ********54.
Because of such restriction from your side i am not able to use the balance available in my Airtel Prepaid No.********54.
By dialling *123*5# i am getting the message ''Validity-Busy & can?t take calls? Use airtel call manage'' .
I can only check my balance but i am not able to utilize it due to call outgoing restriction from your side(Airtel)
Regards
Vineet Bhatia
********54
- Show quoted text -
An email communication has been sent to Airtel Delhi on February 7, 2011, 3:11 pm
I support this complaint.
Yes Hemam i got the same result as mentioned in your comments.
Now i found that the one day validity coups amount has been forfeited by Airtel and i am still facing the same OUTGOING ISSUE.
only incoming facility is provided by airtel and Outgoing stopped and they themselves not able to tell the reason for stopping my outgoing calles from my cell No. ********54 .
The problem of outgoing started when i requested airtel for MNP -UPC code ..
I am in a fix what to do and whom to tell ..
Regards
Vineet Bhatia
********54
email: winbhatia@gmail.com