Again yesterday (15/03/2011)

reliance deducted 10 rupees from

my mobile of no ********11. That

means its second time on this

number. That mean it deducted

total 20 rupees from my account.
Evening around 9.30(15/03/2011)

I again called to customer care,

one lady handled my call. She

told me that these 10 rupees is

again deducted from my account

due to the some java thing.

First she told me that she’ll

not able to deactivate the

service. At the end she gave me

a no. 56694950 to deactivate the

service. At the time I called to

this no this no IVR gave me

another number to call that is

56694. I again called to this

no, calling to this no deducted

3 rupees from my account. Now

total amount from my account is

23 rupees.
She gave me the compliant

no.2212291849

Then I got a massage that “thank

you for subscribing voice chat

your chat id is 16639114 id

56694424(F-22) matches for your

profile. To talk dial 56694424

chrgs-rs 3/min”
Do u think that I called 56694

for this?
Again I called to customer care

one Hindi guy picked my call. He

said to me “You collected all

information then why you are

calling again”. He talked with

me very rudely. Do you think

this is way to talk with

customer?
At the end your floor supervises

deactivate the service and gave

me another complaint no.

149121343.
Is this the way to treat your

customer?
Now this is not the solution

only to deactivate the service.

Reliance activates these

services their own. Why should I

will be paying 23 rupees for

that? Today they able to

deactivate that why didn’t on

first day itself.

I need everything back and a

fine amount of 100 rupees.

Thanking and regards
Rupak Kumar
+91-********15
Chennai (India)