www.rediff.com - Www.Rediff.com - Loosing Customer data while migration
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Complaint by: Manish Gupta on June 4, 2011, 8:09 am in Internet Related

Hi,

I have a complaint with www.rediff.com, As i was a customer of www.rediff.com when they come into existence. I had lot of albums and photos in “Photo” section of www.rediff.com for my personal use and those were rare photos of good moment in my life.

One day when i login to www.rediff.com to have a look on my snaps, i notices that “Photo” section has been converted to “MyPage” section with new interface and i was not able to get my snaps.

I contected www.rediff.com customer support at “customersupport@rediff.co.in” and requested them to help me in getting those rare snaps back.


But i was surprised to see the answer from them that “Once deleted can’t be retrived”, i repetedly saying them that that was not deleted by me, it was because of the migration with new interface, but i got the same reply from them.

I am very disappointed with the services of the www.rediff.com. I am nither going to user www.rediff.com in future nor goting to suggest any body to use, if they can’t protect customer data.

Here are the conversation attached, which i had with www.rediff.com support.

Complainant's Goal: Get my data back
Complainant's Target: www.rediff.com
Complaint Location: IndiaDelhi
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