Hi
I( Sachin Singh) have got HBSag(Hepatitis B) report tested for my wife from Dr.Lal Path Labs South City-II Gurgaon centre last month. This test was done as per the advise from Dr.Anjali Bagga(Gynaecologist) as my wife is preagnant. As per the report., it came positive which left both of us in shocking stage as it was big setback for us considering my wife\'s preganace especially. We immediately contacted our Gynaecologist and she told us that now the line of tretament for my wife will be changed considering Hepatitis B as positive.
Because Hepatitis B is infectious also, so I though of getting it tested for me too and after the test, my report came as Negative. Meanwhile the Gynaecologist also, suggested to go for LFT(Lever functioning Test) for my wife, this report also came as almost normal. So, this has created some doubt in my mind and we repeated this same test for HBSag from two different labs. Both labs gave the report as NEGATIVE for my wife. Then,I told this to Dr.Lal Pathlab and ask them to reconfirm but they told me that their report cannot be wrong and if I want to reconfirm, then I have to pay for that. Anyways, I paid them and got the report retested for HBSag, this time they also gave me the report as Negative. I was shattered to see such kind of carelessness and attitude towards their customer from a reputed Paathology, I told this to their centre, but they said, may be there can be some mistake, I asked them about any apology or refund of money for the tests, on this they told me to contact their Customer Care and they cant do anything on this. I also cantactyed their customer care and they asked me to write them a mail mentioning all the details. I immediately did the same, but its now more than a month and I wrote almost 3 or 4 mails to them but even after gieving them reminders, they are not reverting to my mails. I have attached all the reports inthe mail too.
I have all the reports with me.
I also explained all this to our Gynaecologist, on this she was also amazed to see this big mistake of pathology because she was on a different line of tretament for my wife and for our baby too considering Dr.lal\'s wrong report of HBSag.
Please advise, what can I do to sue Dr.lal Pathlabs as they have caused me and my wife some serious mental harassment, tension, wastage of time and financial loss too.

Thanks & Regards
Sachin Singh
+********1473

BR//Sachin Singh
+********1473