Tata DOCOMO - Wrong balance deduction from my account
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Complaint by: mohammed naseem on August 20, 2013, 12:37 pm in Telecommunications

i have recharged with 50,200,50 on 4th,10th and 13th august respectively.the company has wrongly deducted the amount from my account. they are saying that you were in other network and were using internet in roaming.but i have never used internet when i was in other network.

Complainant's Goal: i want my money back
Complainant's Target: Tata DOCOMO
Complaint Location: India › Karnataka › Bangalore
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3.
Mon, 02 Sep 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

As per the discussion over call, we would like to inform you that the amount of Rs. 7/- has been adjusted in your number as a goodwill and no issue now.

For any assistance mail us at listen@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

2.
Wed, 28 Aug 2013 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

1.
Wed, 28 Aug 2013  SHEKHAR SHARMA

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