Hi we bought AC at the year of 2013. And it has the warranty of five years. My AC is not working since from March ' 2015. I have my AMC from who is working as service center under whirlpool called cool control- MP enterprises . They said compressor is totally gone so have to claim from warranty. So we claimed compressor at March '2015. But no response from whirlpool. If i asked service center about the status of it. But they said this model compressor is not available it is rare piece. so couldn't get now. I registered complaint in customer service thrice . But no response from them too. IF you dont have this type of model Ac you should replace with some other model of entire unit. I need my money back. This is my last complaint no CN. 0415023183.