I had made an id VISGARG80 on www.irctc.co.in on 22 july 2010 and had booked a ticket for 20 august 2010, but today on 31 july 2010 when I checked to see the status of ticket, the IRCTC people has deleted my ID without my information and I could not login to site
I had been struggling for two days to verify my ID and password and this is their muscle power that they deleted my login id w/o my information.
Proof of above is that when I tried to remake the same id on irctc site its showing "userid is available"
The point to be noted here is that when visgarg80 was already occupied by me , how is the same id available on irctc site?
ATTACHED IS THE SCREENSHOT AND THE TRAILING MAIL RESULTS FOR THE SAME ID
This clearly violated the privacy and public rights of an individual which is a crime in law.
Also, now I wish to cancell that ticket then as per the irctc guideline this ticket can be canceled with my userid only that irctc has deleted therby they have clear intentions of eating the amount of my ticket.
I herby bring this to the notice of concerned authorities that please give the explanation of this action of yours, within 3 days of receipt ofd this mail failing\g which I am going to seek information under RTI Act 2005 for which you'll be bound to answer several other details including this and I would make this opinion of you as public.
Please treat this as urgent as above said will be taken seriously
Thanks
Vishal Garg
Cell ********51
An email communication has been sent to IRCTC Indian Railways on July 31, 2010, 3:10 pm

If you have multiple ids or duplicate accounts they would be barred by IRCTC. You need to write to IRCTC to ensure which email ID you would need to use going further.