Sony Ericsson - Very poor service and product
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Complaint by: priyanka on November 3, 2009, 11:08 am in Mobile and Cell Phones

Dear Sir/Madam

I have purchased one P1i from Mobile Villa on 07/12/2008.

The IMEI no 35********32332

Since then, The handset is giving me troubles of all kinds and have been to service center several times but the solution is still not in sight.

The dates and jobsheets nos are as under

SES09CN110401
SE309CNT10461 submitted on 1-8-2009 recieved back on 10-08-2009
SE309CNT10570 submitted on 17-08-2009 recieved back on 15-09-2009 (after 1 month)

The problem still is far from repairs.

The touch screen stops working every now and then.

Reciever sound is not clear.

And to add to that, every time I call there customer support, they have a constant reply - Systems down cant take complaint.

No response from writing a mail to there customer support mailbox also.

Thanks
priyanka.sweety@live.com

Complainant's Goal: Replacement against the defective handset
Complainant's Target: Sony Ericsson
Complaint Location: IndiaDelhiNew Delhi
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Tue, 03 Nov 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Sony Ericsson on November 3, 2009, 11:08 am