nokia care - VERY BAD SERVICE , I am not satisfied NOKIA product and Service
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Complaint by: LAXMANAN on October 14, 2011, 8:37 am in Mobile and Cell Phones

Dear Sir/Madam,

I am Laxmanan Natarajan, purchased a Nokia mobile Phone(model : c3-01) on 22nd May 2011
at Sangeetha mobile stores with the following address.

Sangeetha,
#335/1A, 12th Main Road,
West Anna Nagar,
Chennai-40,
TamilNadu.

With in two months of usage the outgoing audio quality went to poor. So I have given my mobile phone to the Nokia care (The authorized service centre for Nokia) on 1st october 2011, with the following address,
Nokia Care
Hello Telecom,
Umayal Plaza, I floor, Y-214, II Avenue,
Anna Nagar,
Chennai - 600040

The Service Job sheet Details are as follows,

Job Sheet Number : ********0/111001/65
Date : 01/Oct/2011
Time :15:19

After the service, the actual problem which I have specified above was rectifed, but now the problem with that mobile was the incoming audio quality went to poor, also the service personnels damaged my mobile phone's key pad. So I Left my mobile with the same service center with the above address mentioned.

Any one can resolves this issue is much appreciated. And my mobile number is ********60.

Thanking you,

Regards,
Lakshmanan Natarajan.

Complainant's Goal: i want new mobile or money back
Complainant's Target: nokia care
Complaint Location: India › Tamil Nadu › Chennai
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Recent Comments
1.
Fri, 14 Oct 2011 - Business Reply from - Nokia India (nokia care)

Hi,

Sorry to hear about your experience. Please write to us on
nokiaindiadigitalmarketing@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India