This is in regard to the most irresponsible customer service I have ever experienced, from none other than the very famous MAKEMYTRIP.COM.....
This is with reference to the refund of my cancelled ticket (Booking ID FLT 00009250190, PNR -8RG8JE).
I have cancelled by ticket on 27.02.2010, and cancellation confirmation was received on same day mentioning that the amount will be credited in my account with in seven working days. But it is almost more than seven months are passed and the refund amount was not received in my account till date. A copy of bank detailed already send to service provider. The bank already provides all details with all possible measures.
Date of Refund: 02/03/2010
RRN (Refund Reference Number): ********43
Refund Amount: Rs. 2,028
We want MakeMyTrip.com to refund the amount of the tickets as they did not serve the purpose.
It would be appreciated if they return my MONEY BACK
I am very much disappointed by this unsatisfactory response from their side, such companies should be dragged to the Consumer Court.
Awaiting Response.
Utterly Disappointed,
Manish Kumar
manishvats77@gmail.com
Mobile No. 0 ********86
An email communication has been sent to MakeMyTrip India on October 13, 2010, 9:53 am
Hello,
With reference to your post, kindly note that the refund was processed on 02/03/2010. You will need to quote the Refund Reference Number ********43 to your bank as to why the amount is not reflecting in your account.
Regards,
MakeMyTrip Care