Dear HUL India,

Myself Mr.R Gupta owner of MAX BAZAAR gujjrawala town. I am connected with unilever with last 25 years . But right now I came across a problem. I am running a retail store of 24000 square feet. And I am doing a business of 4-5 crores with unilever per annum. We are having problem with TRANPARENCY in payouts given to us like encaps, floor tax, windows, tot and any type of paid visibilities. And whenever we have a query regarding these type of payouts they are unable to justify us. Neither your distributors nor your MTAS or ASM, RSM accomplish our demands. They always gives excuses . This proves that your company HUL is practicing fraudulent exercises with retailers. Your company takes all the place you need . You have audits of the places hired by you . You have audit of targets . But when it comes to paying us for all that. You have no one to ask for it. Neither a third party representative nor a company employee who takes care of whether these payouts reach us or not.

For example :

Last year on 20/07/2016 your distributor SAWAN AGENCIES issued a bill of 0.00 amount (which was not delivered to us)invoice no. VAT- 11543 my reference account no.371030P178 in which an amount of Rs. 55,682/- has been settled by your company names MONTHLY MOC PAYOUT. Means goods of the same amount were to be issued to us. But no goods were supplied to us till us . Just a month ago while settling our yearly accounts we asked them for details. And we got to know about this fraud. After which we passed the information to your MTAS Neeraj Aggarwal who was already aware of that. And now when we caught them red handed they delivered the goods on a delivery challah in March2017. And said that this was a mistake so we asked them in written to admit the mistake but they refused. And this is just one bill we have a caught a lot of bills. This proves that your company is doing fraud with us. We are hereby informing you that your marketing team is playing with our money.

Let me again give you an example:

Your company hired a place at my outlet naming PONDS WALL UNIT for which a payout of Rs.50000/-per month was approved in July-2016 by your company by a mail. But till now we are not getting paid for that amount on summing it gets Rs.4,50,000/-. Your MTAS NEERAJ AGARWAL is having all the information regarding this problem but no justifications till now. I will attach all the documents regarding these problems.

UNILEVER is the biggest brand in the world . But we retailers are doing all of our best to retain your position. Please give your payouts reports to us and give all types of payouts directly in our accounts. Like GSK, reckitt benckiser dettol, Cadbury mondelez, himalaya etc. who pays us directly in our account directly . Which makes tranparency in payouts.
And with all the above proofs we request and suggest you to pay all our money in our accounts by which our money is not misused by your marketing agency and employees which helps us keep faith in your company.

Thanking you,

R Gupta
(MAX BAZAAR) ********44

Vijay Gupta (MD) ********77

Sent from my iPhone

Begin forwarded message:

From: "Aggarwal, Neeraj"
Date: 11 July 2016 at 3:27:26 PM IST
To: "Ambre, Prachi"
Cc: "sam@idealdesign.in" , "praful@idealdesign.in" , Yogesh , "vijaygupta9277@yahoo.com"
Subject: RE: MAX BAZZAR PONDS PPT..


Dear Prachi,
Outlet is ready for implementation, we need to share the schedule of the same.

Could you pls share the photographs of the asset made.

I have also marked Vijay Ji (outlet owner) in this mail for your reference.



Neeraj Agarwal MTAS (Delhi NCR)

T: +91 11 3994426 M: +91 ********54

Hindustan Unilever Limited
Plot B, Block A, South City -I, Gurgaon, Haryana 122001
www.hul.co.in | www.facebook.com/unilever

From: Ambre, Prachi
Sent: Friday, July 08, 2016 11:46 AM
To: Aggarwal, Neeraj
Cc: sam@idealdesign.in; praful@idealdesign.in; Yogesh
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Neeraj,

Pls arrange for the permissions for deployment

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Friday, July 08, 2016 11:44 AM
To: Ambre, Prachi
Cc: sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

We will be dispatching MAX BAZZAR PONDS Wall Unit on 18/07/2016 and will be deploying it in Max by 24/07/2016.

Kindly arrange for the permissions.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Ambre, Prachi [mailto:Prachi.Ambre@unilever.com]
Sent: Tuesday, July 5, 2016 4:44 PM
To: Yogesh
Subject: FW: MAX BAZZAR PONDS PPT..

Pls go ahead with this design

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Monday, July 04, 2016 4:09 PM
To: Ambre, Prachi
Cc: Dayal, Neelam ; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

Kindly confirm as attached design is the approved to initiate fabrication.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Ambre, Prachi [mailto:Prachi.Ambre@unilever.com]
Sent: Monday, July 4, 2016 3:59 PM
To: Yogesh
Cc: Dayal, Neelam; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Yogesh,

This is approved, shall share DO within 2 days. Post that you can start with the execution

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Thursday, June 30, 2016 12:32 PM
To: Ambre, Prachi
Cc: Dayal, Neelam ; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

Any update on this order?

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Friday, June 17, 2016 1:35 PM
To: 'Ambre, Prachi'
Cc: 'Dayal, Neelam'; 'sam@idealdesign.in'; 'praful@idealdesign.in'
Subject: RE: MAX BAZZAR PONDS PPT..
Importance: High

Hi Prachi,

Please find herewith our best cost for MAX BAZZAR PONDS Wall Unit.

Kindly approve and share DO to start fabrication.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Ambre, Prachi [mailto:Prachi.Ambre@unilever.com]
Sent: Thursday, June 16, 2016 4:54 PM
To: Yogesh
Cc: Dayal, Neelam; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Pls share the estimate for the first option

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Thursday, June 16, 2016 4:43 PM
To: Ambre, Prachi
Cc: Dayal, Neelam ; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

Please find herewith Ponds design for Max Bazzar.

Kindly revert on the feedback.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Ambre, Prachi [mailto:Prachi.Ambre@unilever.com]
Sent: Thursday, June 16, 2016 10:58 AM
To: Yogesh
Cc: Dayal, Neelam; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Pls share the designs by EOD

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Thursday, June 16, 2016 10:17 AM
To: Ambre, Prachi
Cc: Dayal, Neelam ; sam@idealdesign.in; praful@idealdesign.in
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

New recce report for Max.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Wednesday, June 15, 2016 6:13 PM
To: 'Ambre, Prachi'
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,

Please find herewith Max Bazzar Recce report.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Ambre, Prachi [mailto:Prachi.Ambre@unilever.com]
Sent: Friday, June 3, 2016 5:16 PM
To: Yogesh
Subject: FW: MAX BAZZAR PONDS PPT..

Hi Yogesh

Pls check the mail sent by MTAS and confirm the recee again with your person.

Regards,
Prachi

From: Aggarwal, Neeraj
Sent: Thursday, June 02, 2016 6:45 PM
To: Ambre, Prachi
Cc: Banerjee, Victor ; Maini, Saurabh ; Rao, Ashwini
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Prachi,
I think there is some confusion, may be because of the same guy has done recee for both primary bay and ponds asset, Vendor has taken dimension of Loreal asset for Ponds counter, and also verified the space required to implement the same (picks attached).

He has noted Ponds asset details on a sheet having “Lakme counter picture” printed sheet.

The sheet attached in your mail was used for Primary Bay, not for Ponds asset.

Pls check with vendor, or you can ask him to come again any day except Monday (outlet’s Weekly Off).




Neeraj Agarwal MTAS (Delhi NCR)

T: +91 11 3994426 M: +91 ********54

Hindustan Unilever Limited
Plot B, Block A, South City -I, Gurgaon, Haryana 122001
www.hul.co.in | www.facebook.com/unilever

From: Ambre, Prachi
Sent: Thursday, June 02, 2016 5:09 PM
To: Aggarwal, Neeraj
Cc: Banerjee, Victor ; Maini, Saurabh ; Rao, Ashwini
Subject: RE: MAX BAZZAR PONDS PPT..

Hi Neeraj,

We have these pictures. However you should got the vendor done the recee of the right place.

I will ask the vendor to do the recee again. Pls make sure he takes the recee of the place where you want to execute the asset

Regards,
Prachi

From: Aggarwal, Neeraj
Sent: Thursday, June 02, 2016 3:59 PM
To: Ambre, Prachi
Cc: Banerjee, Victor ; Maini, Saurabh ; Rao, Ashwini
Subject: RE: MAX BAZZAR PONDS PPT..

Dear Prachi,
PFA the pictures from competition, this is the kind of asset we planned to put. It is approx. 6*10 ft in size.




Neeraj Agarwal MTAS (Delhi NCR)

T: +91 11 3994426 M: +91 ********54

Hindustan Unilever Limited
Plot B, Block A, South City -I, Gurgaon, Haryana 122001
www.hul.co.in | www.facebook.com/unilever

From: Ambre, Prachi
Sent: Thursday, June 02, 2016 11:29 AM
To: Aggarwal, Neeraj
Cc: Banerjee, Victor
Subject: FW: MAX BAZZAR PONDS PPT..

Hi Neeraj,

The vendor has done recee of an endcap . However we are planning for FSU. Can you check on this

Regards,
Prachi

From: Yogesh [mailto:yogesh@idealdesign.in]
Sent: Thursday, June 02, 2016 10:51 AM
To: Ambre, Prachi
Cc: Dayal, Neelam ; praful@idealdesign.in
Subject: FW: MAX BAZZAR PONDS PPT..

HI Prachi,

PFA Max bazzar recce report.

Thanks & Regards,
Yogesh Bhave
Senior Manager – Client Servicing
M: +91 98 21 538680


From: Tilakraj Shetty [mailto:tilakraj.s@starvisibilityindia.com]
Sent: Thursday, June 2, 2016 1:18 AM
To: 'Yogesh'
Subject: FW: MAX BAZZAR PONDS PPT..

Dtear Yogesh,

Please find attached herewith recce report for ponds unit

Thanks and Regards,
Tilakraj Shetty
Star Visibility
TURBHE . Navi Mumbai- 400705
Mobile no. +91 ********88
Tel No.: + 91-22- 6609 5533
“Creating Impact”
"Seasons Greeting"


From: sandeep sharma [mailto:sandeepstarexp@gmail.com]
Sent: Thursday, June 02, 2016 12:05 AM
To: Tilakraj Shetty
Subject: MAX BAZZAR PONDS PPT..

Dear sir
plz check the attachments of MAX BAZZAR PONDS RACCE PPT...
Thanks & Rgds.
SANDEEP SHARMA
Star Express
CHANDIGARH
Mobile no. +91 ********37,********89
“Bridging Gap”
"Seasons Greeting"
Max bazaar





















































Sent from my iPhone

saurabh,kavita,rohit,umesh,disha,smitha plzz contact me....

i wanaa discuss somthinn regarding ur problems facinggg......

0********18

I too have same complaint. I bought Fair & lovely cream during last month .The date says 12/11 on it. The cream was fine for 2 weeks & suddenly the cream became too watery . I observed , my skin getting dark & saw some pimples too.

Hello,sir main mathura Chandanvan sabhi retailero ki taraf se kuch kahna chata hoo..sir mujhe hindustan lever agency[shri nannumal ji] ke bare main kuch kahna hai sir jab se ye agency shri nannumal ji ke pass aayi hai tab se hum sabhi retailer bahut pareshaan hai.kyuki nannumal ji ka koi bhi salsman ya nannumal ji humra pass nahi aate hai.sir please koi action karna............ thanku

i like your comment

I m also facing this prblm from 15 days.

I support this complaint.