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Airtel Chennai - unwanted SMS

Complaint by K.NATESAN on September 5, 2010, 10:24 am in Mobile and Cell Phones

I have made email complaints on 3rd September 2010 to Airtel Nodal Officer TN South reg. receiving unwanted SMS message " Thoughts for the day " and debit of Rs.2/per day on a daily basis since 15 days and requested them to stop this service and debit with immediate effect.

To my utter surprise, this debit of Rs.2/ per day form my Prepaid Airtel Moblie No.9940058270 is continuing even till date.

I would request the nodal officer of concerned Airtel Prepaid Mobile Customer care services of Chennai, to stop these unwanted debits without further delay, failing ahich I will be forced to go for other legal remedies,

Awaiting for your prompf action ommediatly,

Yours sincerely,

K.NATESAN
MOBILE NO : 9940058270
Email : natesank234@gmail.com

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Complainant's Goal: stop getting unwanted debits form my airtel prepaid mobile account
Complainant's Target: Airtel Chennai
Complaint Location: India › Tamil Nadu › Chennai
Complaint URL: http://www.icomplaints.in/unwanted-sms-04572.html

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Recent Comments
   

1.
Tue, 14 Sep 2010 - Business Reply from - airtel_presence (Airtel Chennai)

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

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