Ebay India - unable to get refund from Ebay
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Complaint by: on July 11, 2016, 7:05 pm in Consumer Electronics

i have ordered pocket projector which was faulty and i have requested for return of same, and i have followed entire process and its done , my refund claim is still pending .

please see below details and summary

Order details
You completed checkout on 18-Apr-2016
Ship to: Payment details: Total:
sham basrani Cash on Delivery (COD) Rs. 11,877.10
B-06, Sterling Tower
kolhapur, MH 416001 IN
********09
Mini Projector for iPhone 4 and 3GS (SD, AV IN) ( 322022032537 )

Rs. 11,877.10 Free 1 Rs. 11,877.10
Delivery: 22 Apr - 25 Apr

after return acknowledgment
Item Information

Claim ID: 1903903
PaisaPay ID: 423********
Item number: 322022032537
Seller ID: bestindiadeals
Date claim opened: 21-04-2016

mail received from ebay

eBay Guarantee* claim - 1903903 has been resolved

From:eBay
Sent:17-May-2016 18:40

eBay Guarantee * - Don't worry, Buy happy!
eBay
eBay Guarantee

An eBay Guarantee* claim has been resolved
Dear sham,

We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here

Action : Buyer provided a valid return shipment details - Claim approved

Remarks : We are pleased to inform you that we are approving your refund request and closing the claim.Your refund will be sent to you in form of DD/ Cheque to your registered address within next 12 to 15 working days. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay

Complainant's Goal: to get my refund
Complainant's Target: Ebay India
Complaint Location: IndiaMaharashtra
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Recent Comments
1.
Wed, 13 Jul 2016 - Business Reply from - ebay (Ebay India)

Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay