Club Mahindra - Truth about reservation policy of Club Mahindra
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Complaint by: ranjan on July 9, 2010, 2:05 pm in Vacation and Hotels

Club Mahindra
Ihave a red 1 Bed room membership , but from 1st july to 6 th of july regular mail,phone and after paying all of my dues with ASF i an unable to have a one bedroom in Club Mahindra Goa\'s Varca beach for December 2010 (6 months prior booking) . this is for those people who can plan their holidays well in advance with no Destination and simple gamble for having a holyday with family . I just try to best for booking .. And I fail and atlast they confirm me today for 1 studio (though i have one red bedroom ) ..................):::)................
Smritu Ranjan

Complainant's Goal: to make aware others how this company is misleading
Complainant's Target: Club Mahindra
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
3.
Fri, 21 Jan 2011  leo

I support this complaint.

hello friends i have honest submission regarding club mahindra resorts, the resorts are of very good quality BUT accomadation is next to impossible.
1)initially i was a white season member , when ever i used to call them for a booking in advance of 6 months in any of the resorts in karnataka or tamilnadu I used to get a reply which said ” the resorts are full and you are travelling in a higher season”
2)Later i planned with in the season i.e white season , still i used to get the same reply ” OUR RESORTS ARE FULL ”
3)After having all these problems later i decided to upgrade my season to peak season member ship by spending extra money hoping to enjoy a vacation unfortunately now also i get the same reply. : (
4)The best part of the story EVEN AFTER UPGRADATION TO PEAK SEASON MEMBERSHIP I RECIEVE THE SAME REPLY RESORTS ARE FULL.
5)To BEAT all the above i called them recently for a stay in Goa, i got a reply that the resorts are full, later I called THEM AS A NON MEMBER IT WAS A SHOCK OF MY LIFE I GOT A REPLY THAT RESORT IS AVAILABLE OFCOURSE WITH A HEFTY PRICE”

With the above facts friends i have one conclusion CLUB MAHINDRA RESORTS ARE GOOD BUT DO NOT GO FOR A MEMBERSHIP, IF YOU WANT TO HOLIDAY WITH THEM BOOK IT PAY THE CHARGES FOR THAT HOLIDAY ALONE THIS IS MUCH MORE SENSIBLE & ECONOMICAL
ALL THE MEMBERS LIKE ME ,WE HAVE NO OTHER CHOICE APART FROM CALLING AND REQUESTING THEM FOR A VACATION FOR THE MONEY ALREADY PAID. : (

2.
Fri, 09 Jul 2010  Club Mahindra

Dear Mr.Ranjan,

Thank you for writing in and voicing your concerns through this forum.

Iam certainly concerned on the experience that has left much to be desired and regret the inconvenience you had to face.

May I request you to kindly send in your contact details to my email - indu.mrc@mahindraholidays.com. I will ensure to revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra

1.
Fri, 09 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Club Mahindra on July 9, 2010, 2:05 pm