I Purchased one Samsung MobileModel 8572 through Rediff online shopping
I am wokring in Angola, I send this to My daughter Birth day at Chennai in Dec 2014 Ticket#1033********
After Return to Chennai for vacation they told it is not properly working, then I take this to Samsung service center at Chennai, after checking they told it is duplicate they will not attend the repair
when I complained to Reddiff Shopping they informed, my complaint is more than three month so they will not responsible
I asked them who is responsible for supplying Duplicate mobil but they are not answering
I want to know who is responsible and where to complaint



See below the delivery of item


On Monday, December 22, 2014 3:45 PM, Rediff Shopping wrote:

Track your order | Your Account
We have delivered your order!
Hi Renusri,

We're here to inform you that your order has been delivered to address mentioned below. It has been confirmed by our courier partner.

For any further assistance, visit our Customer Delight Centre.
Details of Order# 10825828
Products Vendor Courier Delivered Date Airway No


Samsung Galaxy S Duos 2 S7582 Android Smartphone Bharti Eretail FEDEX ********3608


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