to whoever concerns,
> i am a existing customer of tata docomo.
>On 1/10/2013 i have recharged online with special recharge with rs135. In which company promises to pay rs 145 rupees as a special recharge.
>But unfortunately it was recharged the benefit was given as normal recharge.
>On calling customer care they accepted their fault it was said by a senior of docomo that "The benefit (remaining balance of rs 25) will be provided with 72 hours".
>after 72 hours passed no benefit was credited.
>again i contacted to customer care and now they have BARRED my calls to contact customer care.
>then i contact to customer care through e-mail(listen@tatadocomo.com).
>On contacting several times through mail it was constantly said that there were no special recharge offer for that particular number.

Now i my point is:
>I have received a message on 1/10/2013 @7:08pm.It mention "special offer on 135 rs recharge get rs 145 rupees".
>And on 1/10/2013 @9:12pm .i have recharged with rs 135 [Transaction Id:100003023705810].
1) Now How i am not eligible for that special recharge.
2)Why customer care is BARRED on my number.
3)Why they can not provide a proper answer to my query.