IRCTC Indian Railways - The bad maintenance and old AC & SLEEPER COCHES/COMPARTMENTS of 2175 Chambal Ex.
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Complaint by: BANJO on October 29, 2009, 9:09 pm in Indian Railways

I want this complaint should reach to Railway Minister Kumari Mamata Banerjee because this information/complaint about such a important and popular train which is concerning with her native place.I will like to meet with DIDI in her Kolkata Office very shortly to clarify whether any action taken or not about this complaint,as I am also belongs to same place. It is very sad to tell that the 2175/2176 or 2177/2178 CHAMBAL EXPRESS, only train connecting two such important station ,HOWRAH and GWALIOR and runs as SUPERFAST brand through so many important stations with fully loaded condition.This tain is running since more than 20 years according to my knowledge,as I and so many person travelling through it as a Indian Airforceman(just now took retiremen).But since last 05 years the maintanance and cleanliness of coches including AC3/AC2 is such a down graded that even the normal passenger trains are better than that. All the trains(up and down) are running with so old compartments including AC coches.The all the toilets are in very poor condition,doors are not closing properly,windows of sleeper are not closing and in escaping mood.The ticket values are same as superfast but why this trains is neglected.No latest facillities in the AC COCHES and that is natural due to old coches.Why passengeres are directly cheated after paying a huge amout speacially for the AC2/3 , when all superfast trains have been upgraded?It is very nice to see that DIDI is doing tremandusly well and ever ever best.So we all millitary as well as civilians people thoes who are travelling regularly through Chambal Express,hope that keeping the respect of her great slogan\"MA MATI MANUSH\" outside the WEST BENGAL see will definately look after this matter immediately.Thanks with regards.

Complainant's Goal: SCHEDULED OR DETERMINED MAINTANANCE AND FACILLITIES TO AC COCHES AND TO ALL.
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaHimachal PradeshChamba
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3.
Fri, 06 Nov 2009 - Business Reply from - IRCTC (IRCTC Indian Railways)

Dear Customer,

Kindly note that our site is only concerned to book tickets through railways computerized reservation system.

The train management is with the railway department. Kindly report any general suggestions / complaints can to crb_rail_suggestions@rb.railnet.gov.in .

Thanks & Regards
sudipto
care@irctc.co.in
www.irctc.co.in
011-23340000

2.
Mon, 02 Nov 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on November 2, 2009, 5:08 pm

1.
Thu, 29 Oct 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Personal on October 29, 2009, 9:09 pm