Hi,

I got the Air press massager delivered on 5th May 09. The product was faulty. I sent it back to the co. on 8th May. They confirmed me that they have received the product back on 11th May. I still haven\'t got the refund of Rs 2999/-. I paid Rs 3280/- at the time of delivery since postman asked for the money order charges. Every time i call the telebrands customer care I get the answer we have dispatched the cheque on 1st June. I have not received any cheque till now. They are not giving any satisfying answer & nor they are refunding my money. I had to courier charges of rs 400/- as well to send the faulty product back. With your help I want Product cost & courier cost refund.

Their customer care number is never reachable. One has to try 30-60 mins to reach them. They donot even respond on mail.

order # M788177 (Telebrands)
Complaint no. INT44610

Please help me.

Regards,
Aditya Bhardwaj
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