Home : Telecommunications Complaints
 

TATA Indicom - TATA IDICOM NOT SATISFIED WITH YOUR SERVICE PROVIDED FOR TATA PHOTON+

Complaint by Rohit on March 28, 2011, 7:56 pm in Telecommunications

I have a tata photon+ connection with number 9246240758. I am facing lot of problems with the connection since i have taken it. Initially i was satisfied with it but that too didn't last for long time. I am facing a lot of problem with the speed. Even though to my last complaint the executive have fixed up a signal enhancer antenna and was satisfied with it.

The problem started two days back. I have registered a complaint with the customer care on 26th March 2011 with number 258950173. I was given the resolution time till 28th March 2011 by 9 pm. But till now none of your executives turned up and i'm getting irritated with the speed i am getting.

The speed i am getting is varying between 80-190 Kbps. And i don't know how do they claim this speed as the great speed which the customer is getting and the advertisement say it as "Work faster with fast speeds".

I am attaching the screen shot of the speed which i have got when i checked it at www.speedtest.net.

Other Complaint Details
Contact Complainant     326 Views     Report Spam  

Complainant's Goal: Give speed which i was assured to get.
Complainant's Target: TATA Indicom
Complaint Location: India › Andhra Pradesh › Hyderabad
Complaint URL: http://www.icomplaints.in/tata-idicom-not-satisfied-with-your-service-provided-07991.html

Would you like to Comment on this Complaint?



Security Code
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy


Recent Comments
   

4.
Wed, 06 Apr 2011 - Business Reply from - Tata Indicom (TATA Indicom)

Dear Mr.Rohit,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department, that our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.

3.
Wed, 30 Mar 2011   Message By Complainant Rohit

Despite of the visit of your executive even now I am facing the same problem. The good speed lasted only for few hours and you call this as 'CUSTOMER SATISFACTION'.

Shame on your network.

2.
Mon, 28 Mar 2011 - Business Reply from - Customer care (TATA Indicom)

Dear Mr.Rohit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Mon, 28 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on March 28, 2011, 7:56 pm

Subscribe To iComplaints.in
Similar Complaints
Recent Business Replies
  • airtelpresence - Dear Customer, This is to inform you that your concern..
  • Vodafone India - Hello Nilesh, Please share your current and alternate contact numbers..
  • airtelpresence - Dear Customer, This is to inform you that your concern..
  • ideacellular - Dear Sir, We tried to call you but the contact..
  • ideacellular - Dear Sir, We wish to inform you that on investigating..
  • airtelpresence - Dear Ganesh, This is to inform you that your concern..
  • ideacellular - Dear Sir, We sincerely apologies for the inconvenience cause to..
  • Nokia India - Hi, We have forwarded your concern again to the team...
  • Airtel Presence - Dear Deepti , We would like to inform you that..
  • Tata Docomo - Dear Kgiri, Kindly provide us your Tata DOCOMO number, your..
  • Tata Docomo - Hi Saurabh, We have received your complaint and we will..
  • Airtel Presence - Dear Saba Khan, We would like to inform you that..
  • Airtel Presence - Dear Deepti , This is to inform that your concern..
  • Patriot - Any fraud person can pay money to justdial and start..
  • Patriot - Any fraud person can pay money to justdial and start..
Popular Complaints